At CRMC, we are working diligently to protect our patients, residents, providers and staff and to help prevent the spread of COVID-19.

If you think you have been exposed to COVID-19, stay home and contact your health care provider for next steps.

If you have a fever, cough or shortness of breath, please call 218-546-7000 before coming to a facility.

All patients and vistors will be screened prior to entering the facility.

All CRMC locations (Crosby, Baxter, Breezy Point & Longville) are restricting vistors and limiting access to protect patients, residents and staff. A wellness screening of symptoms will be conducted for all those entering the facilities. 


  • The main entrance is open from 4:30 a.m. to 6 p.m. daily. 
  • Entrance A is open from 8 a.m. to 2 p.m. Monday - Friday for oncology and wound care patients. 
  • Clinic patients with respiratory symptoms are asked to use the Emergency Department entrance.
  • The Emergency Department entrance continues to be available 24/7.
  • Curbside pickup service or delivery from the pharmacy for prescriptions and over-the-counter items is available.  
  • Virtual visits or telephone visits are being offered for patients to meet with their healthcare provider without coming into a building.
  • Shuttle service is no longer available.
  • The Business Support Services building is closed to the public. Employees will continue to provide customers with access to their medical records and be available for billing related questions.
  • A Respiratory Clinic reserved for patients with COVID-19 symptoms, is operational in Bay 6. Patients should use CRMC’s Emergency Department entrance. 


  • Beginning Wednesday, April 1 the new hours of operation will be 9 a.m. to 2 p.m. Monday through Friday and 8 a.m. to noon on Saturdays.


  • Beginning Wednesday, April 1 the new hours of operation will be 9:30 a.m. to 1:30 p.m. Monday through Friday.


  • Both facilities are closed to visitors except for compassionate care situations, such as an end-of-life situation. CRMC's  Geriatrics Medical Director Dr. David Goodwin has defined end-of-life situation as a life expectancy of less than one month or actively dying.
  • Vistors will be required to perfom good hand hygiene, use a face mask and complete a screening. Those with symptoms of a respiratory infection will not be permitted to enter the facility at any time, even in end-of-life situations.
  • Vistors will be restricted to the resident's room.
  • All community events at Heartwood have been cancelled indefinitely.

All events, classes and support groups have been cancelled until further notice. 

Events include: 

  • Monday, March 16, Weight loss seminar (available live at
  • Tuesday, March 17, Weight loss support group
  • Thursday, March 19, Cancer support group
  • Thursday, March 26, Women's Health and Happiness event
  • Tuesday, April 7, Coaches meeting
  • Thursday, April 9, Brain injury support group
  • Saturday, April 11, Childbirth class
  • Thursday, April 16, Cancer support group
  • Tuesday, April 21, Weight loss support group
  • Thursday, April 23, Brain injury support group
  • Saturday, May 2, Play for Patrick youth cardiac screening


Area Residents:

As news sources continue to announce new cases of Coronavirus Disease 2019 (COVID-19) in Minnesota, we know many of you have questions. 

While this is a “novel” or a new version of the coronavirus, we’ve been battling other varieties of coronavirus for many years. Your local healthcare hospitals and caregivers are trained to manage infectious diseases, including new infectious diseases like coronavirus (COVID-19).

For most healthy people, however, mild cases will have symptoms like the common cold. People begin noting symptoms five days after exposure and are sick for a week; then, symptoms start improving. We all know how to take care of mild cases—stay home, drink lots of fluids and curl up in bed for a few days. Things will generally get better with time and rest. If symptoms are worsening, contact your healthcare team in the way they want you to connect with them on this matter; otherwise, stay home until symptoms are fully cleared.

Like any new infection, the first round in society is the hardest, and then things start getting better. Our public health system is hard at work; and, your doctors, advanced practice providers and nurses are here to support you. With some extra care, most of us can avoid getting sick.


Wash your hands. Use soap and water for 20 seconds. Use hand sanitizers that are at least 60% alcohol. Wipe down surfaces that might hold  droplets containing the virus.

Practice social distancing. This means keeping a six-foot bubble between you and your neighbor to prevent spread, coughing and sneezing into your elbow and avoiding touching public surfaces with your hands. Social distancing means finding creative ways to avoid physical contact withothers. Shop at odd hours. Leave space between you and your neighbor at church or on the bus. Avoid shaking hands and hugging. Use waves,
jazz hands and big friendly smiles instead of physical touch. Avoid large gatherings in confined spaces. 

Take caution if you become sick. Whether you have a cold, the flu or suspect coronavirus, it is important to take care of yourself. Your first step
should be to call your clinic to ask about next steps. Most healthy folks can treat this at home, with acetaminophen and ibuprofen for fever, lots of rest and lots of fluids. If you’re not seriously ill, then stay home, stay warm and avoid infecting others. Healthcare is just a phone call away you’ll be more comfortable at home in your pajamas than waiting all day in the emergency room. 

Support those who are vulnerable. Who does this include? Anyone over age 60, those who have lung problems (these are folks who use an inhaler or have smoked for many years), those who have blood pressure issues and those who have a compromised immune system (like those on chemo or with transplants). These folks may need extra help with coronavirus, just as they do with the flu or a cold. The more severely ill need to be the focus of hospitals, physicians and other healthcare resources. We all have many important folks in our lives who are vulnerable, let us work together so they have healthcare resources when needed.

Those who are ill, please contact your hospital for direction before entering the facility. If you are at risk for severe symptoms, consider avoiding crowded places or events that put you in close contact with others. For example, worship at home instead of at church, dine in instead of out and refill your prescriptions for several weeks in advance to reduce unnecessary public outings when this infection is circulating.  

Together as local healthcare systems we have long established standard emergency preparedness protocols in place in collaboration with other local emergency services and agencies. Our colleagues in Infection Prevention are collaborating with our State health department, the Centers for Disease Control and Prevention (CDC) and neighboring health systems. 

We will continue to monitor this virus and refine our coordinated response accordingly. Together we will do our part to ensure a safe and healthy community.

Schedule An Appointment:
(218) 546-7462 or (888) 420-2778

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Important information about Coronavirus (COVID-19) Read Guidelines